Due to the digital nature of our products, all sales are final.
When you purchase a digital course, training programme, masterclass, downloadable content, or any other digital product, access is provided immediately after payment.
By purchasing, you expressly agree to receive immediate access to the digital content and acknowledge that your right to cancel under the Consumer Contracts Regulations ends once access to the digital content has been provided.
Refunds will not be issued for:
* Change of mind
* Failure to complete the course
* Failure to use the course
* Dissatisfaction with personal results
* Lack of knowledge or skill development
* Failure to read the product description before purchase
If you experience a genuine technical issue preventing access to the purchased content, please contact us at [your email address]. We will investigate the issue and provide reasonable support to restore access where appropriate.
Nothing in this policy affects your statutory rights where digital content is faulty, not as described, or not supplied.